Privacy Policy
Data Controller
The data controller for personal data processing is Retro Arcade, located at Pasilan Puistotie 8 liiketila 3, 00240 Helsinki, Finland. For questions regarding data protection, contact us at altair@spineglowcharge.world.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, and shipping address when you make a purchase or contact us. We also collect information automatically through cookies and similar technologies when you browse our website, such as IP address, browser type, and pages visited.
Legal Basis for Processing
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR): contract performance for order processing, legitimate interest for website functionality, and your consent for marketing communications.
How We Use Your Information
We use the information we collect to process your orders, respond to your inquiries, improve our services, and send you updates about our products and promotions if you have consented. We do not sell or share your personal information with third parties for their marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is retained for 7 years as required by Finnish accounting law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights Under GDPR
You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You also have the right to withdraw consent at any time. To exercise these rights, please contact us using the information provided on our contact page.
Right to Lodge a Complaint
If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu) at tietosuoja@om.fi or visit their website at tietosuoja.fi.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at altair@spineglowcharge.world or visit our contact page for more information.